Privacy Policy

Controller: JY Softwares LLC • Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States • Email: contact@jysoftwares.com
Effective date: September 10, 2025

1) Scope

This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our websites, use our Services, or communicate with us.

2) Data we collect

• Account & contact: name, email, phone, company, billing address, country.
• Transactional: purchases, subscription details, invoices, amounts, currency, payment method type (e.g., card brand, last 4). We do not store full card numbers.
• Support: messages, attachments, and related metadata.
• Usage: pages viewed, links clicked, device/browser info, IP, timestamps, language, approximate location.
• Cookies/IDs: as described in our Cookie Policy.

3) Sources

Directly from you; from service providers (payment processing, analytics); from publicly available sources where lawful.

4) How we use data

• Provide, operate, and improve the Services.
• Process orders and payments; send invoices and receipts.
• Provide support and respond to inquiries.
• Detect, prevent, and investigate fraud and abuse.
• Send essential service/security notices; with consent, marketing updates (opt-out anytime).
• Comply with legal obligations and enforce our terms.

5) Legal bases (EEA/UK)

• Contract – to provide requested Services.
• Legitimate interests – security, improvement, fraud prevention, limited marketing to existing customers.
• Consent – for non-essential cookies/marketing where required.
• Legal obligation – tax, accounting, compliance.

6) Sharing

We share personal data with payment processors, hosting & analytics providers, communications tools, professional advisers, and authorities where required by law. Processors must safeguard data and act only on our instructions.

7) International transfers

Where data is transferred internationally, we use lawful transfer mechanisms (e.g., Standard Contractual Clauses) and appropriate safeguards.

8) Retention

We keep personal data only as long as necessary for the purposes above, including to meet legal, accounting, or reporting requirements. Typical retention: account & billing records 7–10 years; support up to 3 years; analytics per tool configuration.

9) Your rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing, and to object to certain processing. Where we rely on consent, you may withdraw it at any time. Contact contact@jysoftwares.com. We may need to verify your identity.

10) Children

Our Services are not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect children’s personal data.

11) Security

We implement technical and organizational measures proportionate to risk (e.g., encryption in transit, access controls, logging, least-privilege). No system is 100% secure.

12) Changes

We may update this Privacy Policy. We will post the revised version with an updated effective date and, if changes are material, provide additional notice.

13) Contact

JY Softwares LLC — 30 N Gould St Ste R, Sheridan, WY 82801, United States — contact@jysoftwares.com